Individual Custom Tracks Or Offers with Custom Track:
Once we have received your answers for the Custom Track, we are unable to refund you as the recording process will begin. At no time can refunds be given during recording or you receiving your custom track, as the value exceeds the amount you purchased.
Your custom track will be delivered within 24 working days.
Joseph Clough's products, including Mind Mastery Membership is for individual registration only. Access will be cancelled with more than 1 person using the course and a refund will be denied.
To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
Valid proof of returning a product includes: delivery confirmation or signature required via USPS etc. If the customer has delivery confirmation or signature required, then a full refund will be issued.
Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.