Terms and Conditions
Website

The information with this website or apps or work online, techniques and exercises provided within these free and paid products are for educational purposes only. 

Do not use the techniques or exercises contained within some of these products whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression or any other nervous or psychiatric conditions. 

The information provided is not a substitute for proper medical advice. If in doubt, please consult your doctor or licensed medical practitioner.

Any decision you make having received any of Joseph Clough's products or services are your own and you remain wholly responsible for any decisions and actions you take.

Health Policy

You are only allowed to attend our sessions, programs (on or offline), training courses/workshops or retreats unless you are of good enough health to get to and from the location without support and look after yourself during your time with us (on or offline). 

No claims are being made that our methods can heal physical conditions. Our programs (on or offline) courses, sessions, retreats or products should not substitute for the advice and treatment of a physician, doctor or other licensed health-care professional.

By using Joseph Clough's free or paid work or apps you expressly agree that your use it at your sole risk.

Privacy:

Joseph Clough's websites takes your privacy seriously. We do not share any information with anyone else and if you sign up to our newsletter you will only receive emails from us and no one else. 

Refunds Policy: 
For all digital products there is a 30 day money back guarantee. 

For Mind Mastery Membership there is a 30 day money back guarantee.

We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the course. We do not offer a standard refund policy on this program. However, in extenuating circumstances where you require a refund, you must submit proof that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, within 30 days of enrolment, contact our support team at [email protected] and let us know you’d like a refund by the 30th day at 11:59 EST. You must include your homework with your request for a refund. If you request a refund and do not include your coursework by the 30th day, you will not be granted a refund.

The work that you need to submit with your request for a refund includes the homework on each module up to 30 days:
              

For events there are refunds up to 30 days before the event, or you are able to change to another course date. 

Custom Hypnosis MP3s there are no refunds given, due to the time to create the personalized session.  

Mind Mastery Membership Subscriptions:

Monthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your Mind Mastery Membership monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.

Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your Mind Mastery Membership yearly subscription. 

Renewals of the yearly subscription: We endvaour to contact you via email that renewal is approaching and the program we automatically renewal 365 days later, unless we are notified by email, that you wish to cancel.

Webinar offers with Custom Track:

Once we have received your answers for the Custom Track, we are unable to refund you as the recording process will begin. At no time can refunds be given during recording or you receiving your custom track, as the value exceeds the amount you purchased. 

Your custom track will be delivered within 14 working days.  

Joseph Clough's products, including Mind Mastery Membership is for individual registration only.  Access will be cancelled with more than 1 person using the course and a refund will be denied.

To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.

Valid proof of returning a product includes: delivery confirmation or signature required via USPS etc. If the customer has delivery confirmation or signature required, then a full refund will be issued.

Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.

Terms of Subscription Renewal

Mind Mastery Membership Subscriptions automatically renew each month or year (when paid yearly) at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section above.

Termination Of Membership

Joseph is committed to providing all clients in the Mind Mastery with a positive Program experience and is also very protective of Mind Mastery. It is a special program and he holds the right to terminate any membership at his discretion. By purchasing Mind Mastery Membership, Client agrees that the Joseph may, at his sole discretion, terminate Mind Mastery Members membership, and limit, suspend, or terminate Client’s participation in the Program without refund or forgiveness of monthly payments if Client becomes disruptive to Company or Participants, Client fails to follow the Program guidelines, is difficult to work with, impairs the participation of the other participants in the Program, upon violation of the terms as determined by Company or where Joseph feels as a member you are not a good fit for Mind Mastery. Client will still be liable to pay the total contract amount. Once canceled the user will no longer have access to Mind Mastery or its content. 

On all Joseph Clough/Mind Mastery forums or groups you must keep topics on track to self-improvement and development only. 

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